Returns & Exchanges
At Tandy Leather, Inc., we want you to be fully satisfied with your purchase. If you are not happy with your items, you can return unused products in their original packaging within 30 days for a full refund or exchange.
Verify Eligibility
Ensure your items are in new, resalable condition and were purchased within the last 30 days; please note that cut yardage and liquid products are final sale.
Gather Documentation
Locate your original sales receipt or online order confirmation email to serve as proof of purchase for a faster processing time.
Choose Return Method
You may return your items to any local Tandy Leather retail store for an immediate exchange or mail them back to our central distribution center.
Receive Refund
Once our team inspects the returned leathercraft supplies, we will issue a credit to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing