Frequently Asked Questions
Everything you need to know about our premium leathercraft supplies.
What is the typical shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping within the continental United States typically arrives within 3-7 business days, though expedited options are available at checkout.
What is your return policy for leather hides and tools?
We accept returns on unused tools and unopened supplies within 30 days of purchase. Please note that cut leather, custom stamps, and liquids are non-returnable unless defective.
Do you offer wholesale pricing for professional crafters?
Yes, we offer tiered membership programs including Gold and Elite levels, which provide significant discounts for businesses and high-volume leathercraft professionals.
How do I know which weight of leather to choose for my project?
Leather weight is measured in ounces, where 1 oz equals approximately 1/64 of an inch. For example, 2-3 oz leather is ideal for linings, while 8-9 oz is preferred for heavy-duty belts and holsters.
Can I pick up my online order at a local retail store?
Yes, we offer a 'Buy Online, Pick Up In-Store' option for most locations. Simply select your nearest Tandy Leather store during the checkout process to save on shipping costs.
Are your leather dyes and chemicals safe for international shipping?
Certain flammable or hazardous liquids are restricted to ground shipping within the contiguous US and cannot be shipped internationally. Please check the product descriptions for specific shipping restrictions.